Nova Stone Fog | Ceramic Tiles

Sydney metro: 2-3 working days

Regional: 4-8 working days

Order Processing

All orders are processed within 24 hours.

Pickup & Delivery Options

• Pickup available from our Sydney warehouse
  
• Delivery available across NSW, QLD, VIC, and most Australian regions

Delivery Methods

We work with trusted third-party transport partners to provide door-to-door delivery.

Before placing your order, you can request a quote for:

• Truck with mounted forklift
  
• HIAB (crane truck)
  
• Tailgate truck with pallet jack
  

Customer Support

Have questions? Our team is here to help with product or delivery enquiries.

• Our natural stones are carefully sourced for quality and long-lasting appeal. While we don’t offer a formal warranty, they can last generations with proper care and installation.

• Please inspect your order at pickup or delivery. Any defects must be reported within 24 hours.

• Returns are accepted within 15 days if items are in original condition and packaging.

• A 35% restocking fee applies, plus any shipping costs. Custom orders, discontinued items, and sealers are non-returnable.