Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

We stock a wide selection of natural stone including sandstone, limestone, marble, travertine, and granite in various finishes and sizes suitable for interior and exterior projects.


Yes — our showroom displays stone slabs and samples so you can inspect colour, texture and edge options before deciding.


Yes — we offer installation guidance and support to help you with measurements, material selection, and project planning. We also work with trusted installers if you need referrals.


Yes — we provide delivery services across Sydney and surrounding areas. Delivery cost depends on stone type, quantity, and location.


We can assist with cutting and sizing guidance to match your project requirements. Please contact us with your measurements so we can check availability and options.


Choosing stone depends on where it will be used (indoor/outdoor), foot traffic, weather exposure, and aesthetic preferences. Our team can help you select stone that best fits your design and budget.


We offer a range of finishes including honed, sandblasted, polished, splitface, and tumbled — depending on the stone type. Not all finishes are available for every stone.


Yes — we provide free quotes. Simply send your project details (measurements, stone type, finish, and location), and we’ll respond with pricing and options.

We accept major credit cards, bank transfer, and other payment methods offered at checkout or in-store. Contact us if you need alternative arrangements.


Absolutely — we support both residential and commercial projects and can assist with material planning and supply for larger scopes.


We ensure that all stone products meet industry quality standards. Specific warranties depend on product type and supplier — our team will clarify details when you order.


Once an order is confirmed and paid, we schedule your delivery based on stock availability and your preferred date and time. Our team will keep you informed throughout the process.



You can reach us via:

Phone: 0492936000
Email: Sales@StoneHausCo.com.au
Through the contact form on the website

Our team will reply as quickly as possible to assist you.




Irregular Stone Cladding


Irregular stone cladding is a natural, free-form product, and no two installations are the same. These FAQs answer common questions about suitability, installation, variation, and ordering to help you plan your project with confidence.


Irregular stone cladding (also known as free-style or crazy stone) consists of natural stone pieces with uneven shapes and edges, installed in an organic pattern rather than a grid or panel system. Each installation is unique.

Irregular stone cladding is commonly used for:

  • Feature walls
  • Fireplaces
  • Facades
  • Boundary and retaining walls
  • Entry walls and columns
  • Outdoor BBQ and alfresco areas

It can be used both indoors and outdoors, depending on the stone type and installation method.

Yes, when installed correctly on a suitable substrate using appropriate adhesives and fixing methods. External applications must allow for movement, weather exposure, and correct drainage behind the stone.


Thickness varies by product but typically ranges between 20–40mm. Because it is a natural product, thickness variation is normal and expected.


Irregular stone cladding is supplied as natural pieces that require selection, trimming, and fitting on site. This allows the installer to interlock stones naturally and achieve a balanced layout.



It is more labour-intensive than panel systems and requires experience in stone layout and fixing. Proper planning, dry-laying, and consistent joint spacing are key to a good result.


Yes. Irregular stone cladding requires skill to achieve a clean finish, proper bonding, and long-term performance. We strongly recommend using an installer experienced with natural stone.



We recommend allowing 10–15% extra to account for cutting, selection, and natural variation. Larger or more detailed projects may require slightly more.


Some installations are done with tight joints and minimal grout, while others use wider joints with visible pointing. The joint style depends on the look you want and the stone type.




Yes. Colour variation is a natural characteristic of stone and part of its appeal. Each batch may include lighter and darker tones, which installers blend during installation for a balanced finish.



Yes. We offer samples so you can view colour, texture, and variation in your own space before committing to a full order.

Sealing is optional and depends on where the stone is installed. Sealing may help with stain resistance and easier cleaning, especially for fireplaces or BBQ areas. We can advise based on your application.


Maintenance is simple:

  • Occasional rinsing or gentle cleaning
  • Avoid harsh chemicals or acid cleaners

    Re-seal if recommended for your application


Yes, as long as it is installed according to heat clearance requirements and suitable materials are used behind the stone. Always consult your installer for compliance.




Irregular stone cladding does not use manufactured corners. External corners are formed by careful stone selection and placement during installation.





Yes. We deliver across Sydney and surrounding areas. Delivery costs depend on stone type, quantity, and location.